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Specialized IT Resources
- Companies require a small army of technicians, database experts,
software engineers and administrators to maintain their business
technology. Regardless of whether these specialized
resources are internal employees or external independent contractors,
they require oversight and direction. Small businesses tend
to rely more on vendors and independent contractors for their technical
work, and this presents additional challenges for ensuring top
performance and value.
Specialized IT Processes
- Information technology can be descibed as a unique business within
the business. There are specific regulatory requirements and industry
best practices that assume certain IT control processes exist.
Examples include: asset management, problem/change management,
system capacity and performance management, information security
and disaster recovery. Experience IT managers know how
to maximize the value of these IT control processes while minimizing
the resource and dollar costs to the business.
K2 Technical Services provides
the expertise to oversee all types of specialized IT human resources, and all specialized IT processes. Our services include:
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Business-Technology Liaison
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Vendor Relationship Management
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Service-Level Agreement Development
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Management Team Augmentation
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Staff and Process Development
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