SERVICE
IT Contract Management
Addresses these Questions:
What can I do to ensure my external IT vendors and service providers are meeting my performance expectations?
Who can I trust to negotiate IT contracts that best support the business?
Where do I turn for help with contract technical jargon and legal language?
Who can help me minimize business and financial risks from poorly executed IT contracts?
IT Contracts include equipment lease agreements, software license agreements, vendor service agreements and technical support agreements. All agreements for IT products and services, regardless if they are formal written documents or simple verbal commitments, can be considered IT contracts. All IT contracts present specific risks and opportunites that demand careful consideration.
Risk and Performance Management - IT contracts can be effective mechanisms for ensuring high quality vendor and service provider performance. Conversely, poorly executed contracts can result in missed performance expectations and business financial impacts. Prior to executing any IT contract, the language should be reviewed and the terms negotiated. Once a contract is in force, periodic reviews should be performed to ensure that the terms remain in the best interest of the business. It is also important for someone to understand the collective terms of all IT-related contracts to prevent conflicts and make recommendations for extending, renegoiating or terminating contracts as appropriate.
K2 Technical Services provides the expertise to oversee and manage all types of IT contracts. These services include:
• Contract Audit and Oversight
• Contract Negotiation
• Contract Legal Review